There are too many cliches when it comes to customer service. The whole "customer is always right" is as wrong as cheese on cereal is wrong. Tonight, at Job 2, I had screamers leave messages about not getting holiday tickets. Apparently, job 2 stopped selling tickets on-line as of yesterday. Considering my pre-recorded messages are long enough and offer several ticket purchasing options, I was cranky about having to call the screamers back. They didn't want my other options. Bastards. Just because someone is on the other end of the phone doesn't make them less human.
An Erinku:
Up late
Another concert
Oh, yeah
I forgot!!
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